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  • MCP(Microsoft Certified Professional)

Required Exams:

70-270
70-290

70-270 : Course Outline

Module 1: Installing Microsoft Windows XP Professional
The following topics are covered in this module:Lessons

  • Planning an Installation of Microsoft Windows XP Professional
  • Installing Windows XP Professional
  • Upgrading to Microsoft Windows XP
  • Transferring User Settings and Files
  • Performing Post-Installation Tasks

At the end of this module, you will be able to install Windows XP Professional and upgrade from Microsoft Windows 98 to Windows XP Professional. This includes:Planning a Microsoft Windows XP Professional Installation.

  • Planning a Microsoft Windows XP Professional Installation.
  • Installing Windows XP Professional.
  • Transferring User Settings

Module 2: Automating an Installation of Microsoft Windows XP Professional
The following topics are covered in this module:Lessons

  • Introduction to Automating an Installation of Windows XP Professional
  • Creating Answer Files
  • Creating a Uniqueness Database File
  • Performing an Automated Installation of Windows XP Professional
  • Introduction to Creating and Deploying an Image
  • Preparing a Reference Computer
  • Creating, Testing, and Deploying an Image
  • Remote Installation Services
  • Managing Security Settings by Using Security Center

At the end of this module, you will be able to automate the Setup program to install Windows XP Professional without user intervention by using answer files and Uniqueness Database Files (UDFs). This includes:

  • Creating an answer file by using the Setup Manager Wizard.
  • Running Sysprep.
  • Performing a Windows Welcome Installation.

Module 3: Configuring Hardware on a Computer Running Microsoft Windows XP Professional

  • Installing and Configuring Hardware Devices
  • Working with Drivers
  • Troubleshooting Hardware Devices

At the end of this module, you will be able to configure hardware devices and drivers on a computer running Windows XP Professional. This includes:

  • Adding and removing devices by using the Hardware Wizard.
  • Using Driver Rollback to restore a device driver.

Module 4: Managing DisksThe following topics are covered in this module

  • Working with Disk Management
  • Working with Basic Disks
  • Working with Dynamic Disks
  • Preparing Disks When Upgrading to Windows XP Professional
  • Managing Disks
  • Defragmenting Volumes

At the end of this module, you will be able to configure disk drives and perform common disk management tasks. This includes working with dynamic disks.Module 5: Configuring and Managing File Systems
The following topics are covered in this module:Lessons

  • Working with File Systems
  • Managing Data Compression
  • Securing Data by Using EFS

At the end of this module, you will be able to configure and manage file systems. This includes:

  • Configuring disk compression.
  • Securing files by using EFS.

Module 6: Troubleshooting the Boot Process and Other System IssuesThe following topics are covered in this module

  • Examining the Windows XP Professional Boot Process
  • Controlling System Settings During the Boot Process
  • Changing Startup Behavior Using the Boot.ini File
  • Using Advanced Boot Options to Troubleshoot Startup Problems
  • Using the Recovery Console to Start the Computer
  • Restoring a Computer to a Previous State

At the end of this module, you will be able to troubleshoot the boot process and other system issues.Module 7: Configuring TCP/IP Addressing and Name ResolutionThe following topics are covered in this module:Lessons

  • Configuring IP Addresses
  • Configuring Windows Firewall
  • Troubleshooting IP Addresses
  • Determining TCP/IP Name Resolution Methods
  • Configuring a DNS and WINS Client

At the end of this module, you will be able to configure TCP/IP addressing and name resolution. This includes:

  • Configuring IP addresses for Windows XP Professional.
  • Configuring Windows Firewall for Windows XP Professional.
  • Troubleshooting IP Addresses for Windows XP Professional.
  • Configuring the DNS Client for Windows XP Professional.

Module 8: Configuring the Desktop Environment
The following topics are covered in this module:Lessons

  • Configuring User Desktop Settings
  • Customizing the Desktop Environment
  • Configuring System Settings
  • Understanding How User Profiles and Group Policy Affect Desktop Customization
  • Using Remote Assistance

At the end of this module, you will be able to configure desktop settings and understand how user profiles and Group Policy affect desktop customization. This includes:

  • Customizing the desktop.
  • Using Remote Assistance.

Module 9: Configuring Internet Explorer
The following topics are covered in this module:Lessons

  • Configuring Security for Internet Explorer
  • Configuring Privacy for Internet Explorer
  • Configuring Connection Settings for Internet Explorer

At the end of this module, you will be able to configure Internet Explorer.Module 10: Configuring Microsoft Windows XP Professional to Operate in Microsoft NetworksThe following topics are covered in this module:Lessons

  • Examining Workgroups and User Accounts
  • Creating and Authenticating Local User Accounts
  • Configuring Local Security
  • Configuring Logon Options in a Workgroup
  • Configuring Networking Options in a Workgroup
  • Operating in a Domain

At the end of this module, you will be able to configure local user accounts to configure Windows XP Professional to operate in an Active Directory directory service domain or in a workgroup. This includes:

  • Operating in a workgroup.
  • Operating in a domain.


Module 12: Configuring Microsoft Windows XP for Mobile Computing
The following topics are covered in this module:Lessons

  • Configuring Power Management Options for Mobile Computing
  • Making Files, Folders, and Web Pages Available for Offline Use

At the end of this module, you will be able to configure Windows XP Professional for mobile computing. This includes configuring offline files.Module 13: Monitoring Resources and Performance
The following topics are covered in this module:Lessons

  • Using Task Manager to Monitor System Performance
  • Using Performance and Maintenance Tools to Improve Performance
  • Monitoring Event Logs
  • Configuring Application Compatibility

After completing this module, students will be able to:

  • Using Task Manager and Event Viewer.
  • Setting Application Compatibility.

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70-290:Syllabus

Managing and Maintaining Physical and Logical Devices

Manage basic disks and dynamic disks

Monitor server hardware. Tools include Device Manager, the Hardware Troubleshooting Wizard, and appropriate Control Panel items.

Optimize server disk performance

  • Implement a RAID solution. Disk Mirroring
  • Defragment volumes and partitions.

Install and configure server hardware devices.

  • Configure driver signing options.
  • Configure resource settings for a device.
  • Configure device properties and settings.

Managing Users, Computers, and Groups

Manage local, roaming, and mandatory user profiles.

Create and manage computer accounts in an Active Directory environment.

Create and manage groups.

  • Identify and modify the scope of a group.
  • Find domain groups in which a user is a member.
  • Manage group membership.
  • Create and modify groups by using the Active Directory Users and Computers Microsoft Management Console (MMC) snap-in.
  • Create and modify groups by using automation.

Create and manage user accounts.

  • Create and modify user accounts by using the Active Directory Users and Computers MMC snap-in.
  • Create and modify user accounts by using automation.
  • Import user accounts.

Troubleshoot computer accounts.

  • Diagnose and resolve issues related to computer accounts by using the Active Directory Users and Computers MMC snap-in.
  • Reset computer accounts.

Troubleshoot user accounts.

  • Diagnose and resolve account lockouts.
  • Diagnose and resolve issues related to user account properties.

Troubleshoot user authentication issues.

Managing and Maintaining Access to Resources
Configure access to shared folders.

  • Manage shared folder permissions.

Troubleshoot Terminal Services.

  • Diagnose and resolve issues related to Terminal Services security.
  • Diagnose and resolve issues related to client access to Terminal Services.

Configure file system permissions.

  • Verify effective permissions when granting permissions.
  • Change ownership of files and folders.

Troubleshoot access to files and shared folders.

Managing and Maintaining a Server Environment
Monitor and analyze events. Tools might include Event Viewer and System Monitor.
Manage software update infrastructure.
Manage software site licensing.
Manage servers remotely.

  • Manage a server by using Remote Assistance.
  • Manage a server by using Terminal Services remote administration mode.
  • Manage a server by using available support tools.

Troubleshoot print queues.
Monitor system performance.
Monitor file and print servers. Tools might include Task Manager, Event Viewer, and System Monitor.

  • Monitor disk quotas.
  • Monitor print queues.
  • Monitor server hardware for bottlenecks.

Monitor and optimize a server environment for application performance.

  • Monitor memory performance objects.
  • Monitor network performance objects.
  • Monitor process performance objects.
  • Monitor disk performance objects.

Manage a Web server.

  • Manage Internet Information Services (IIS).
  • Manage security for IIS.

Managing and Implementing Disaster Recovery
Perform system recovery for a server.

  • Implement Automated System Recovery (ASR).
  • Restore data from shadow copy volumes.
  • Back up files and System State data to media.
  • Configure security for backup operations.

Manage backup procedures.

  • Verify the successful completion of backup jobs.
  • Manage backup storage media.

Recover from server hardware failure.
Restore backup data.
Schedule backup jobs.

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