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  • MCSA(Microsoft Certified Systems Administrator)

Required Exams:

70-284
70-291

70-284 : Course Outline

Module 1: Introduction to Exchange Server 2003
This module provides an overview of how Exchange Server components interact to provide a stable, reliable messaging environment. This module provides an introduction to many of the topics covered in detail in later modules in the course.Lessons

  • Introduction to the Exchange Server 2003 Architecture
  • Exchange Clients Overview
  • Discussion: Introduction to Exchange Server 2003

After completing this module, students will be able to:

  • Describe the various technologies that are involved in implementing and maintaining an Exchange Server messaging environment.
  • Identify the client applications that are used to connect to Exchange Server and describe the improvements introduced with Microsoft Office Outlook 2003.

Module 2: Installing Exchange Server 2003
This module explains how to plan for an installation of Exchange Server 2003, and how to install Exchange Server 2003. The module also explains how to install and use Exchange Server management utilities.Lessons

  • Preparing to Install Exchange Server 2003
  • Exchange Server 2003 Installation Tasks
  • Exploring the Exchange Management Tools

Lab : Installing the Exchange System Manager on Windows XP SP2

  • Installing the Exchange System Management Tools

Lab : Optional Lab: Installing the Exchange Server 2003 Messaging and Collaboration Services

  • Preparing the Environment
  • Installing Exchange Server 2003

After completing this module, students will be able to:

  • Prepare for an installation of Exchange Server 2003.
  • Install Exchange Server 2003 on new hardware.
  • Install and use the Exchange Server management tools to perform administrative tasks.

Module 3: Securing Exchange Server 2003
This module explains how to secure the server running Exchange Server 2003. This involves reducing the attack surface on the Exchange servers by using Security templates and the Security Configuration Wizard, protecting against unsolicited commercial e-mail (spam), and setting appropriate administrative permissions.Lessons

  • Reducing the Server Attack Surface
  • Maintaining Message Hygiene
  • Configuring Administrative Permissions

Lab : Securing Exchange Server 2003

  • Applying a Security Configuration Wizard Security Policy
  • Delegating Administrative Rights Using the Exchange Delegation Wizard
  • Applying and Testing Intelligent Message Filtering

After completing this module, students will be able to:

  • Reduce the attack surface on Exchange servers.
  • Configure Exchange Server 2003 to reduce the amount of unsolicited commercial e-mail (spam).
  • Configure an administrative group structure.

Module 4: Managing Recipients
This module describes Exchange Server recipients and explains the messaging capabilities of various Active Directory directory service groups. It then teaches how to manage mailboxes and mail-enabled groups and how to create, delete, and modify users and contacts.Lessons

  • Managing Exchange Recipients
  • Managing Mailboxes
  • Managing Mail-Enabled Groups

Lab : Managing Recipients

  • Create Mailboxes
  •  Mailbox-Enable User Accounts
  • Modify Existing Mailboxes

After completing this module, students will be able to:

  • Describe Exchange Server recipients and explain the messaging capability of various Active Directory groups.
  • Manage mailboxes.
  • Manage mail-enabled groups.

Module 5: Managing Active Directory Integration
This module explains the relationship between Active Directory and an Exchange Server 2003 organization. Topics discussed include how Exchange servers communicate with and depend on Active Directory information. The module also explains how to perform Active Directory tasks that directly influence Exchange Server configuration.Lessons

  • Understanding the Integration of Exchange and Active Directory
  • Configuring Exchange Server Communications with Active Directory
  • Configuring Recipient Policies and the Recipient Update Service
  • Managing Address Lists

Lab : Managing Active Directory Integration

  • Troubleshooting Exchange Server Requirements for Active Directory Information

After completing this module, students will be able to:

  • Explain where and how Active Directory stores Exchange Server-related information.
  • Manage the communication mechanisms that exist between Exchange servers and Active Directory domain controllers.
  • Create and manage recipient policies and the recipient update process.
  • Create and manage Address Lists.

Module 6: Managing Public Folders
This module explains how to manage public folders. Managing public folders involves managing public folder data and network access to public folders.Lessons

  • Managing Public Folder Data
  • Managing Access to Public Folders
  • Managing Public Folder Replication
  • Configuring Full-Text Indexing

Lab : Managing Public Folders

  • Create a Public Folder by Using Microsoft Outlook 2003
  • Replicate Public Folders with the Public Folder Migration Tool

After completing this module, students will be able to:

  • Manage public folder data.
  • Manage network and user access to public folders.
  • Manage public folder replication.
  • Configure full-text indexing.

Module 7: Implementing Outlook Web Access
The module describes how to successfully implement Outlook Web Access. Topics discussed include best practices for configuring Outlook Web Access and guidelines for properly securing a remote Web access infrastructure.Lessons

  • Introducing Outlook Web Access
  • Securing Outlook Web Access

Lab : Implementing Outlook Web Access

  • Enable Forms-Based Authentication
  • Securing OWA with the Outlook Web Access Web Administration Tool

After completing this module, students will be able to:

  • Describe the features of Outlook Web Access (OWA) in Exchange Server 2003.
  • Secure an Outlook Web Access deployment.

Module 8: Implementing a Front-End/Back-End Exchange Server Topology
This module introduces the Internet protocols that you can use to access Exchange Server. It explains the concepts and tasks that are involved in implementing and managing remote user access to Exchange Server by using Internet protocols. It also explains how to implement and secure front-end and back-end Exchange servers that can be used to access user data from remote locations through secure connections.Lessons

  • Introducing Front-End and Back-End Servers
  • Implementing a Front-End and Back-End Server Topology
  • Securing a Front-End and Back-End Server Topology
  • Discussion: Implementing a Front-End/Back-End Exchange Server Topology

After completing this module, students will be able to:

  • Explain the purpose of front-end and back-end servers and describe their supporting technologies.
  • Implement a front-end and back-end server topology.
  • Secure a front-end and back-end server topology.

Module 9: Managing Client Connections to Exchange Server 2003
This module introduces client configuration and connectivity concepts. It also demonstrates the common tasks that are associated with configuring and customizing Outlook 2003, configuring connectivity for Exchange server clients, and understanding the mobility features of Exchange Server 2003.Lessons

  • Selecting an Exchange Server 2003 Client
  • Connecting to Exchange Server 2003
  • Using S/MIME to Secure E-Mail Content

Lab : Managing Client Connections to Exchange Server 2003

  • Configuring Outlook 2003 for RPC over HTTPS
  • Sending Secure E-Mail by Using S/MIME

After completing this module, students will be able to:

  • Select the appropriate Exchange Server client for a messaging environment.
  • Connect Outlook 2003 to an Exchange server securely from the Internet.
  • Secure Exchange Server e-mail content by using Secure/Multipurpose Internet Mail Extensions (S/MIME).
  • Implement and manage remote mobile access to Exchange Server 2003.

Module 10: Managing Message Routing
This module explains the concepts and tasks that are involved in configuring routing in an Exchange Server organization and managing connectivity to the Internet. The module focuses on how to configure the SMTP virtual servers and SMTP connectors.Lessons

  • Understanding Exchange Server Message Flow
  • Configuring SMTP Virtual Servers
  • Understanding Message Routing in Exchange Server
  • Configuring Routing in an Exchange Server Organization
  • Exploring Link State Information

Lab : Managing Message Routing

  • Creating an SMTP Connector to the Internet
  • Configuring Secure Communications Between Routing Groups

After completing this module, students will be able to:

  • Explain message flow in Exchange Server 2003.
  • Configure SMTP virtual server settings by using the Exchange System Manager.
  • Explain how message routing works in an Exchange Server organization.
  • Configure routing in an Exchange Server organization.
  • Explain how Exchange Server maintains routing information.

Module 11: Managing Data Storage and Hardware Resources
This module explains how Exchange Server 2003 stores data and what storage technologies it uses. The module also explains how to manage data storage, disk space, and hardware upgrades.Lessons

  • Managing Stores and Storage Groups
  • Understanding Exchange Server Data Storage
  • Managing Disk Space
  • Optimizing Hardware Resources

Lab : Managing Data Storage and Hardware Resources

  • Managing Circular Logging and Database File Location
  • Verifying Disk Performance Using Jetstress

After completing this module, students will be able to:

  • Create, delete, and manage stores and storage groups.
  • Manipulate all files used in the data storage process.
  • Manage disk space used by Exchange Server databases.
  • Optimize the use of hardware resources on Exchange servers.

Module 12: Planning for and Recovering from Disasters
This module discusses how to create a disaster recovery plan and how to perform a backup and a restore for Exchange Server 2003.Lessons

  • Planning for Disaster Recovery
  • Backing Up Exchange Server 2003
  • Restoring Exchange Server 2003 Data
  • Restoring Exchange Server 2003 Servers
  • Discussion: Planning for and Recovering from Disasters

After completing this module, students will be able to:

  • Create a plan for disaster recovery in an Exchange Server environment.
  • Back up servers running Exchange Server 2003.
  • Restore Exchange Server 2003 data.
  • Restore Exchange Server 2003 servers.

Module 13: Migrating Users from Exchange Server 5.5 to Exchange Server 2003
This module describes how to migrate the Exchange Server 5.5 messaging system of a company running a Microsoft Windows NT 4.0 domain into the Exchange Server 2003 messaging system of another company running Windows Server 2003 and Active Directory.Lessons

  • Identifying a Migration Strategy
  • Performing Pre-Migration Steps
  • Migrating Exchange Server Data

Lab : Lab A: Performing an Inter-Organization Migration

  • Preparing a Network Environment for a Migration
  • Migrating Accounts with the ADMT
  • Implementing the Active Directory Connector
  • Moving Mailboxes from Exchange Server 5.5 to Exchange Server 2003

Lab : Lab B: Performing an Intra-Organization Migration

  • Identify a Migration Strategy

After completing this module, students will be able to:

  • Select the appropriate migration strategy.
  • Perform all necessary pre-migration steps.
  • Migrate mailboxes and public folders to Exchange Server 2003.

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70-291:Course Outline
Module 1: Reviewing the Suite of TCP/IP Protocols
This module reviews the suite of TCP/IP protocols. By understanding the function of each of the protocols and how the protocols relate to each other, you have the context for understanding network administration tasks and network troubleshooting.Lessons

  • Overview of the OSI Model
  • Overview of the TCP/IP Protocol Suite
  • Viewing Frames Using Network Monitor

After completing this module, students will be able to:

  • Describe the architecture of the OSI reference model and the function of each layer.
  • Describe the four layers of the TCP/IP protocol suite.
  • Capture and view frames by using Network Monitor.

Module 2: Assigning IP Addresses in a Multiple Subnet Network
This module explains how to construct and assign IP addresses and how to isolate addressing issues associated with the IP routing process.Lessons

  • Configuring IP Addressing for Simple Networks
  • Configuring IP Addressing for Complex Networks
  • Using IP Routing Tables
  • Overcoming Limitations of the IP Addressing Scheme

Lab : Assigning IP Addresses in a Multiple Subnet Network

  • Defining the Subnet Mask for a WAN
  • Defining the Subnet Mask for Supernetting Four Class C Networks

After completing this module, students will be able to:

  • Explain how to configure IP addressing for simple TCP/IP networks.
  • Explain how to configure IP addressing for complex TCP/IP networks.
  • Describe routing protocols and how they are used.

Overcome limitations that are caused by class-based routing

Module 3: Allocating IP Addressing by Using Dynamic Host Configuration Protocol (DHCP)
This module provides you with the knowledge and skills to allocate IP addressing in a network environment.Lessons

  • Multimedia: The Role of DHCP in the Network Infrastructure
  • Adding and Authorizing a DHCP Server Service
  • Configuring a DHCP Scope
  • Configuring DHCP Reservations and Options
  • Configuring a DHCP Relay Agent

Lab : Identifying and Resolving Common Issues When Allocating IP Addressing by Using DHCP

  • Identifying and Resolving Common Issues When Allocating IP Addressing by Using DHCP

After completing this module, students will be able to:

  • Describe the role of DHCP in the network infrastructure.
  • Add and authorize a DHCP Server service.
  • Configure a DHCP scope.
  • Configure DHCP reservations and options.
  • Configure a DHCP relay agent.

Module 4: Managing and Monitoring Dynamic Host Configuration Protocol (DHCP)
This module provides you with the knowledge and skills to manage the DHCP service to reflect changing client IP addressing needs. It also provides you with the knowledge and skills to monitor DHCP server performance, because the DHCP environment is dynamic.Lessons

  • Managing a DHCP Database
  • Monitoring DHCP
  • Applying Security Guidelines for DHCP

Lab : Managing and Monitoring DHCP

  • Managing and Monitoring DHCP

After completing this module, students will be able to:

  • Manage a DHCP database.
  • Monitor DHCP.
  • Apply security guidelines for DHCP.
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Module 5: Implementing the Domain Name System
This module contains an overview animation of the role of DNS in the network infrastructure and covers the essential concepts a systems administrator needs to know about a DNS server.
After completing this module, students will be able to:

  • Describe the role of DNS in the network infrastructure.
  • Install the DNS Server service.
  • Configure the properties for the DNS Server service.
  • Configure a DNS zone.
  • Configure DNS zone transfers.
  • Configure dynamic updates.
  • Configure a DNS client.
  • Delegate authority for zones.
  • Describe how DNS dynamic updates work.
  • Explain what resource records and record types are.
  • Explain what dynamic updates are.
  • Describe how DNS clients register and update their own resource records by using dynamic update.
  • Describe how a Dynamic Host Configuration Protocol (DHCP) server registers and updates resource records by using dynamic update.
  • Configure DNS manual and dynamic updates.
  • Explain what an Active Directory-integrated DNS zone is.
  • Configure Active Directory-integrated DNS zones to use secure dynamic updates.

Module 6: Managing and Monitoring the Domain Name System
This module builds on, and continues, content covering DNS.
After completing this module, students will be able to:

  • Manage DNS on a system running Windows Server 2003 and monitor DNS server performance on that system.
  • Describe and configure the Time-to-Live value.
  • Describe how aging and scavenging work.
  • Configure aging and scavenging.
  • Explain the purpose of verifying that a resource record exists.
  • Explain what Nslookup is.
  • Explain what DNSCmd is.
  • Explain what DNSLint is.
  • Verify that a resource record exists by using Nslookup, DNSCmd, and DNSLint.
  • Describe how simple and recursive queries work.
  • Test the DNS server configuration.
  • Apply guidelines for monitoring DNS server performance by using the Performance console.
  • Explain DNS event logging.
  • Monitor DNS server performance by using logging.

Module 7: Configuring Routing by Using Routing and Remote Access
This module provides you with the knowledge and skills to configure a routing solution for your network environment.Lessons

  • Multimedia: The Role of Routing in the Network Infrastructure
  • Enabling and Configuring the Routing and Remote Access Service
  • Configuring Packet Filters

Lab : Configuring Routing by Using Routing and Remote Access

  • Configure Routing and Remote Access
  • Plan a Routing Topology

After completing this module, students will be able to:

  • Describe the role of routing in the network infrastructure.
  • Enable and configure the Routing and Remote Access service.
  • Configure packet filters.

Module 8: Configuring Network Access
This module provides you with the knowledge and skills to configure a server with the Routing and Remote Access service, create appropriate remote access connections on a network access server, and configure users' access rights.Lessons

  • Introduction to a Network Access Infrastructure
  • Configuring VPN Access
  • Configuring Dial-up Access
  • Configuring Wireless Access
  • Controlling User Access to a Network
  • Centralizing Network Access Authentication by Using IAS
  • Protecting Remote Access by Using Network Access Quarantine

After completing this module, students will be able to:

  • Describe a network access infrastructure.
  • Configure a virtual private network (VPN) connection.
  • Configure a dial-up connection.
  • Configure a wireless connection.
  • Control remote user access to a network.
  • Centralize authentication and policy management for network access by using IAS.
  • Control remote access to your network by using Network Access Quarantine.

Module 9: Managing and Monitoring Network Access
This module provides you with the knowledge and skills to manage and monitor network access.Lessons

  • Managing the Network Access Services
  • Configuring Logging on a Network Access Server
  • Collecting and Monitoring Network Access Data

Lab : Managing and Monitoring Remote Access

  • Monitoring a Remote Access Server

After completing this module, students will be able to:

  • Manage the network access services.
  • Configure logging on the network access server.
  • Collect and monitor network access data.

Module 10: Implementing Group Policy to Centrally Manage a Windows Server 2003 Family Network
This module covers planning and implementing multiple forests in Active Directory by adding a new organization to an existing company. Students will implement cross-forest trust, manage user authentication, identify possible security concerns, and come to understand how to resolve naming conflicts between two forests.
After completing this module, students will be able to:

  • Implement Group Policy objects on a domain.
  • Modify Group Policy inheritance.

Module 11: Configuring and Managing User Environment by Using Group Policy
This module contains content that a Windows Server 2003 systems administrator must have to manage user environments by using Group Policy.
After completing this module, students will be able to:

  • Configure Group Policy settings.
  • Use administrative templates in Group Policy to control a user environment.
  • Use security templates to secure computers.
  • Assign scripts to control user environments by using Group Policy.
  • Determine applied Group Policy objects (GPOs).

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